TESTIMONIALS NOTE: All testimonials published with permission - these are real people with their full name and not the questionable abbreviations like John D. or Mary S. found at competitors websites! Many of my clients are well known persons in this town and you may actually know them. And if you're friends then you owe it to yourself to call me. The following people want you to: Elaine K. Hergert, retired, Walla Walla: "Since I am very particular about the care of my carpet, I am delighted to have been referred to Ralf Wiebeck, owner of APEX Carpet, Upholstery, Tile & Grout Cleaning Co. I believe "you get what you pay for"!  My carpet [Karastan] is 23 years old, of good quality and after having Ralf Wiebeck clean it recently, it almost looks like new!  In previous cleanings the results were never this pleasing.  It looks great!  In particular, I appreciate the fact that Ralf does the cleaning himself and doesn't send a stranger to my home. I am very confident in recommending Ralf Wiebeck as a 'true' professional!" Leslie L. Clark, retired, Walla Walla: "Very well presented and excellent results. Will recommend." Patricia McAdams, homemaker, Walla Walla: "Great! Very knowledgeable and does exactly what he says he'll do. I chose his service because of his level of excellence. He explains everything so well, and is so open with his information, enabling me to make informed choices. I'm very happy and satisfied with what I have seen so far. I'm going to have both carpet and upholstery done 1x a year. Very knowledgeable - very competent - He's a miracle worker!! Very pleasant to talk to and deal with." Jim & Diane Pease, Real Estate Agent & homemaker, Walla Walla: "Superb! Way above the "norm". Excellent! We chose you because of other people's recommendations. We were happy with the thorough information about carpet care. Ralf is spending a great deal of time to explain exactly what he would do and how I should care for my carpet. If you want your carpet and/or furniture to be cleaned with excellence, APEX is your company to call." William & Barbara Hansen, retired, Walla Walla: "Very good! We liked the work done and your friendliness and knowledge of carpets." Kay Thomas, retired, Walla Walla: "Outstanding - very friendly. We had you before and were more than happy to have my carpet look like new again. You do a top job. I'll tell my friends that if they want a job well done call APEX." Phyllis Buerstatte, Contract Specialist, Walla Walla: "Ralf's customer care is outstanding!! Beautiful job on wall-to-wall carpet and Oriental Rugs. Very professional, no-pressure sales presentation. The carpets and rugs look great. I love the citrus fragrance of the Scotchgard treatment. My upholstered chairs look fresh and new again. I'm quite pleased. Call APEX for ALL of your carpet and upholstery cleaning!" Debra & Maury Fortney, Secretary & Engineer, Walla Walla: "It is top notch! The carpet is cleaned to perfection and the carpet smells wonderful. We also appreciate that you are always on time for the appointment and your attention to detail (ex: sticky note on thermostat that fan is on to dry the carpet). You can't improve on your service." Anneli Aston, Environmental Specialist, Walla Walla: "It is excellent - stains were successfully removed. Yours is the best carpet cleaning business in town." Larry & Sally Hooker, District Conservationist & Admin. Assistant to Dean of Faculty Whitman College, Walla Walla: "Could not be more pleased. Excellent. Professional Service. We appreciate the level of expertise which we feel is of the highest caliber. Also like the fact that the equipment used is the best. Don't settle for second best - have APEX clean your carpets!" Kerry Lees, Mountain View Funeral Chapel, Walla Walla: "It's excellent - the best cleaning available. Prompt, reliable service. Ralf is very particular and is dedicated to excellence. He brings carpet cleaning to a new level." Craig Crider, Vice President Farm Credit Services, Walla Walla: "Exellent service, very timely and efficient, thorough, reliable and professonal! Ralf provided 3 different quotes dependent on our needs and preferences. Working with APEX took very little effort on our part to prepare for the carpet cleaning. Ralf was a pleasure to work with. He was upfront with what could and could not be done, different options avalable, ect. He was prompt, courteous, and our experience was excellent! Highly recommended for your carpet needs." Jack & Sharon Shaw, Real Estate, WW: "Your work was excellent and top notch. The carpets looks like new and we will continue to use your service." Vicki & Bruce Maughan, E. A., Accounting, Walla Walla: "Professional. pleasant, very knowledgeable and accommodating to our schedule. The upholstery cleaning provided fabulous results on a very light colored love-seat. I was very impressed! I gained much information on care and maintenance of carpets and will definately invest in some door mats for all our entry ways. Great service that makes it worth the value. Will be sure to use this service in the future!!" Eddie & Ken Walker, Artist & Tax Acct., WW: "Very impressive, very thorough. Pleasant, professional. The appearance of my carpet is greatly improved. Highly recommended. Very pleased with the results." Bob & Judy Goranson, Retired, WW: "Excellent! Our carpet looks great - even a tough stain is gone. The cost is higher than others we've had, but it is a good example of "You get what you pay for". We appreciate Ralf's arivving on time and sticking to the job at hand. His pre-visit (free carpet exam) with helpful suggestions was also appreciated. He has a professional and courteous manner and excellent equipment that does a thorough job.The free 6 month traffic area cleaning is a wonderful addition that we appreciated and will help us keep the carpeting in good shape. Also the endless refill bottle for unexpected "accidents" is much appreciated. We already told our friends about you." Edna Craig, College Place, retired: “It looks very good. I’m pleased. I appreciated the very professional service, the friendly and informative presentation re: further care. Thank you. I will be glad to recommend your work.” Doug Venneri, Walla Walla, teacher, after using our services for the second time: “Ralf did an excellent job - we will continue to use his services. I already have told many people (about APEX) - and several have used him.” Bruce & Anne Johanson, College Place, Professor & RN, also after the second time of using us: “Excellent. Thoroughness, effectiveness due to well designed equipment. We will certainly recommend your service.” Marianna Grabhorn, WW, Editor - Coffey Communications: “Excellent. Phone call reminder of appointment. Arriving on time.  Allowed time to clean additional areas as requested. Service options - pricing geared to what was desired. Informational material & on-site advice about carpet care. Went extra mile to clean stains, hard-to-clean areas. Workers very courteous. I would recommend your work for the reasons above. Carpet looks great and it’s close to 15 years old!” Trudy Klein, CP, Nursing Instructor: “I’m pleased. The work is well done in a professional manner. Darker colored traffic area on light colored carpet is no longer visible. This person does a good job and understands carpet.” Kenny Beck, CP, Sales: “Excellent. stains in office area carpet you thought probably would not come out are completely gone. Very quick and very well done.” Elaine Reese, WW, retired: “I have total confidence in Ralf’s advice and work. Our cream-colored couch is like new! It is many years old and had been ‘decorated’ by grand childrens activities. Needlepoint dining room chairs have bright, beautiful colors again. I’ll tell my friends that you are the best: professional, helpful, thorough, and you work miracles in reviving carpets and furniture.” Darla John, WW, teacher: “You were punctual, efficient, and thorough. Very informative and professional. I really appreciated having the different service options priced out and itemized so I could see exactly what my choices were. I also like the new coco mat. I’ll tell my friends that if they want top quality cleaning and carpet care information they should call APEX .” Joyce Winters, WW, retired RN: “Very good - pleased with the way my carpet and couch look - almost like new! I value your honesty and professionalism - Booklet with good information re: care of carpet, etc. You do an excellent job.” Vera Harding, WW, well drillers: “I’m very pleased with your work. My rugs never looked cleaner. I have never been happier. I have already told 2 people about your work and I believe they have already contacted you to clean their rugs.” Dennis & Suzanne Lease, WW, General Manager: “Excellent. The 12 years old rugs look better than they did new. We recommend Ralf to all our friends. He took the time to explain how to successfully spot clean various stains in the future. The whole process was handled very professionally. He made an extra effort to protect our property and furnishings. Very personable and informative. I really like this guy! If you want your carpet professionally cleaned use APEX. You really can’t do better. There is only one cleaner I’ll ever use or refer my friends to - APEX.”  (When asked how to improve our services they responded: “Bring cookies to share.” RW) Mary Haasch, WW, Admin. Assistant WW County: “Good! Information on carpet care and maintenance was much appreciated! Prompt, informative, courteous and professional.” Dana Wrenn, WW, retired: “Very professional. An excellent cleaning of my carpets. I watched the dirt just disappear. It’s much brighter now.” Ed & Linda Maughan, WW, retired, Banker: “Excellent service, good cleaning tips, friendly. Ralf cleaned an old pair of white velvet chairs and they came out very nice. House smelled great too. Unless you lay new carpet there was nothing to improve on. You did an excellent job.” Don & Abbie Coyle, WW, retired: “We were very pleased, especially when it was done on an older carpet. We definately recommend your services.” Orval Rose, WW, retired, after using us the second time in different parts of their country club home: “Very good. After 27 years the carpet looked brand new. We will recommend you highly.” Jeannie Dietrich, WW, Nurse, (one of my first clients here in WW and we have cleaned her carpets at least 4 times now): “Very professional. My house smells and feels so clean after they are done. I trust Ralf completely and in fact leave him to clean alone. This last visit, my daughter failed to have Ralf clean our bathroom rug so I call him up - he came within two days and did the bathroom free of charge. He also got all the problem spots and areas clean. I can’t think of any area how he could improve his services.” Todd & Teri Lesmeister, CP, Horticulturalist & Teacher, 4 times or more repeat client: “My carpet always ends up cleaner and fresher than I expect it to! With three small children my carpet has unique spots and stains. Ralf has always been able to remove these stains as well as make my carpet feel very soft!! You do a fantastic job! I appreciate the spot cleaner that helps between your visits. If you want your carpets really clean, soft, fresh smelling call APEX .” Kathy & Clark Covey, WW, Blue Mountain Action Council, owners The Homestead Restaurant, I lost track counting - probably 8 times maybe more : “Great. Superior work. Very obvious that Ralf isn’t “just doing a job” - this is his business and life. I have my carpets professionally cleaned every 2 months. I can’t believe the difference between (previous carpet cleaning company) and APEX. Ralf knows what he is doing.” Liz Campeau, Mom: “The carpets were cleaned beautifully. They feel much softer and look fluffier than ever. You do excellent, professional work. The best work we’ve had done with carpet cleaning.” Mark & Betze Counsell, Equipment Maintenance Supervisor WW County, Safety Officer/Nurse Key Tech: “Very confident and satisfied. Prompt, neat, detailed. We had carpet protection applied by you and it was already put to the test! Coffee beaded up and was easily picked up! We couldn’t begin to think of anything you have missed. How clean and professional and honest looking you are and what a beautiful job you did. We returned from vacation to find the carpets (even the real old ones) looking new again.” Les Bischoff, Vegetable Processor Plant Manager AgriFrozen Foods: “Excellent professional service. Carpet now looks new again.” Donna & Dr. Joe Wujek, Mother and OB/Gyn. M.D.: “Professional consultation with superior results. Our family room had numerous stains from the stairwell down to this room - all came completly clean. Also one of the children’s bedrooms had dark clay stains - all gone now! I’ll tell my friends not to hesitate to call you.” Emilio & Carmy Buttice, retired: “Very impressed with the thoroughness of deep cleaning! Carpets look wonderful. We feel Ralf Wiebeck does so well a job - we’re pleased with his sincere honesty and neatness.” Maury & Debbie Fortney, Principal Engineer MEFI Engineering: “Fast - Friendly and Helpful!” John Martin, Captain WW Fire Dept.: “The carpet looks brand new! I highly recommend APEX to clean your carpets. Ralf will explain everything to you before he even begins the cleaning. He is very professional and enjoys what he’s doing.” Bob & Venus Smith, Prod. Mgr., RN:“Excellent. Thought needed carpet replaced - with the cleaning - looks like new. Wonderful service, expert, knowledgeable.” Jim & Jayne McCarthy, Trust Officer Baker Boyer Bank, Partner Russel Creek Winery, retired Tennis Coach: “Great! The carpet looks like new! I’m very satisfied. Very reliable and trustworthy. Good informative service. Very professional approach.” Robert Palmer, M.D.: “Absolutely wonderful. Pet stains expertly removed. The service is great.” Ron & Jamie Coleman, M.D., owner The Ice-Burg: “Great service. Ralf was on time, called ahead, communicated well ahead of time what could and could not be expected and did what he said he could do. The carpets were clean and the room smelled great when he was done. I added on extra work to the job and he complied cheerfully.” Carol Schaub, domestic: “Informative, great results. I’m greatly pleased. You’re the best.” Susan & Kirk Willard, homemaker, M.D.: “We are very happy. J You were very patient! My children were especially needy this morning - sigh. Also, we have dogs (one’s a puppy) - they can’t find the old smells - hooray! I’ll tell my friends to try you - they won’t be dissapointed.” Sharon C. Smith, housewife: “Very pleasant and courteous - informative - satisfied - the smell is fabulous - carpets look great. Stains we didn’t expect to ever come out did - wonderful results. This is an excellent cleaning process.” Gail Serven, Para-Pro: “Excellent. Very informative. WOW! It looks sooo good, almost brand new.” Will & Michelle Kelly: “We couldn’t be more pleased with the service. The name says it all: The Peak Of Excellence. I loved the kind and gentle manner shown to my children! The benefit we valued was the use of corner protectors. I can’t think of any way to improve on something that already serves my needs like APEX! We will tell our friends to use APEX , you will not be disappointed.” Jerry Anderson, Pharmacist Rite Aid: “Ralf knows carpets and cleaning - not pushy but informative. Great job, very professional. Like new carpet.” Mary R. McCalley, retired: “It was great. I’m very well pleased with the cleaning of my carpets. I’m happy and I can’t say anymore. I had my carpets done before, but the job wasn’t done like today. It was great. You have done a wonderful job. Thank you. I will tell my friends how much I liked the work you have done for me.” JoAnne & Doug Poulson, teachers: “Wonderful, professional, thorough and knowledgeable. Very friendly and nice. I have well used and older carpets and furniture. I was amazed at how clean they came. It gave them all a new life.” Renne Gaukroger-Mooney, Loan Processor The Home Loan Center: “Excellent! Knowledgeable! Hardworking and efficient. Use APEX   - you get what you pay for and APEX is worth it.” Laura Coffland, housewife: “Very professional and helpful. Our carpet looks new again! We have a very light colored carpet and a large dog, and the carpet looks great. What an improvement!” Arlene Franklin, Electrologist: “The difference is absolutely amazing. I’m so impressed. It looks and smells clean.” Jacob & Laura Smith, homemaker: “Excellent. Ralf was able to remove a 2 year old red juice stain! I thought it was impossible. You’re the best in town.” Frank & Marie Erickson, Accountant, Recreation Director WSP: “Excellent - worth singing about. Personalized service; thorough assessment of service needs. Carpets look better than when we moved in.  They smell ”lemony fresh”. Soft overall feeling to the carpet. Dries relatively fast. Call me every 6 months to remind me of your services! Ralf is the best. He is professional, intelligent, trustworthy and respectful of your furniture and house.” Jan Schrag, homemaker:“Very informed, professional & courteous. Great customer service. The stairs and heavy traffic areas are like new. Ralf did a very thorough job! ” Dick & Deanie Egg, retired farmers: “Does a very good service. He cleaned the carpet in our motorhome. We had a bad coffee spill on that carpet and had it cleaned and cleaned. Now, after APEX, there is no stain at all anymore. It smells so good, it’s great. He takes his time and does a very torough job. My carpets look so pretty.” Al & Fran Hansen, retired: “Excellent - Ralf is very professional and friendly. We enjoyed his tips on care of carpets. We were amazed how nice our carpets look again, almost like new. We highly recommend Ralf and his carpet cleaning system.” Brad & Debbie Daly, Biologist Corps Of Engineers, Operations MGR, YMCA: “Very good! Areas of our carpet were looking as if they would need to be replaced soon. After the cleaning, there is a “new lease” on our carpets life. Everything was great! The service was very well done, on time and everything was just as promised. We will use APEX for future cleaning.” Mardy Adams, retired: “Very professional - very pleasant. He has been able to remove stains that have been on the rug a long time.  Very easy to work with - explains everything so that you understand what he is going to do.” Brian & Susan Richard, WW, teacher, Manager Coffee Cravings: “The service was fantastic! Everything was explained in detail so we knew what to expect. I love the fact that everything is guaranteed. I still can’t get over how fluffy my carpets looked. I have no complaints with your service. Thank you.” Suzie Nelson, Realtor, Windermere Real Estate, WW: "Friendly, dependable, great customer service. Great carpet cleaning, everything smelled so good. A benefit for us is your Scheduled Care Program. This means my carpet is always clean and I don’t have to remember when I need the next cleaning. This way it gets done and my carpets will look and feel great." Shanda Zessin, Business Manager, Milton-Freewater: "I will be calling you again. I felt comfortable about you being in my home and was happy with the results. You built your business on honesty and you were not pushy." Steve and Heather Lee, Chem. Professor and RN, College Place: "I’m very pleased! A friend highly recommended your service. The area rug under our dining table has never looked cleaner. You are the best! I wish I knew of you years ago! I already told 2 friends about you who plan to call you."Mable Dare, retired, Walla Walla: "Super.APEX is the only way to go. My entry rug was terrible. Everything came up - just like new." Christi Eggers, CP: " I have called Ralf many times. Always excellent. I’m confident that my carpets will look great every time and have been happy for several years." Lori and Terry Thomas, Kdg.Teacher/Fire Chief, Walla Walla: "Wow! Carpets looked awesome! You make sure the customer is 100% satisfied. Honest & conscientious from start to finish. Call Ralf if you want clean carpets!" Pat Lucarelli, Oper. Mgr. AmeriCold, WW: "We are extremely happy with Ralf’s services. We had an "emergency" series of spots over a weekend and Ralf was able to come clean and all of the spots disappeared! I’ll tell my friends to try your cleaning service. They would never go back to their prior service. Thank you Ralf." Mike Jorgensen, Project Manager, WW: "Much better than I expected. I was referred. I was told you were the Best in town. Iappreciated how I was ecucatd on how to better take care of my carpets. You're worth the money." Mrs. Edward Saxey, Retired, MF: "You are very thorough. You do a good job. You leave the home clean and smelling fresh. Keep doing what you are doing. We will recommend you." Kathy Greene, Bookkeeper, WW: "Fabulous. My carpet is only 2-3 years old and after Ralf finished it looked like a whole new color. The knowledge about carpeting and the friendliness with Ralf about his business. The man actually enjoys his work. I have 2 Siberian Huskies, and I thought my carpeting would never look this good. I have had my carpets cleaned with other businesses in town and I wouldn't use any other again. Call him today!" *All names and comments printed with permission. Over 1000 more available upon request. Is this how you felt the last time you had your carpets cleaned? If not, you owe it to yourself to call us. And here is why you will not be dissappointed: Our equipment is cutting edge and top-of-the-line, second to none here in Walla Walla. The soaps we use are highest quality, pH balanced, non-toxic and environmentally friendly. We are participating in the IICRC's continuing education program and keep our certifications current. And finally, we put our money where our mouth is. All our services come with a 100% no questions asked guarantee. So give us a call at (509) 526-4444. We welcome all your questions and you will never be pressured to buy anything. Why Choose APEX Carpet And Upholstery Cleaning? Because "My Reputation is CLEAN"   My reputation is the most important thing I have. I have worked very hard over the years, making sure that everything I do is first class and guaranteed. When choosing a carpet cleaning company, the reputation of the company is one of the most important things to consider. Some of Walla Walla's most respected carpet retailers, designers and realtors refer my services to their clients because they know that they can trust me to always provide their clients with the best, most professional service available.     Certified Technicians I am certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification), the worlds most recognized body of certification for the carpet cleaning industry. Being certified means competency in cleaning. Being active in our industry is extremely important to me.  Lasting Beauty Major carpet mills recommend my special process because it produces the longest lasting results in the industry. Not only does my process clean and brighten, it also improves your indoor air quality by removing unhealthy contaminates such as dust mites, pollens, bacteria and allergens from your carpets, upholstery and tile & grout. Experience & Education Over 6000 carpets cleaned -- Since coming to the US from West-Germany on April 2, 1990 and starting my own carpet cleaning business shortly thereafter, I have cleaned every type of carpet and fabric that exist. Situations that may baffle other cleaning companies are routine to me. As a recognized expert, I'm often called in to solve cleaning related problems in carpets and fabrics. Whether it is natural or synthetic fibers, my experience makes APEX Walla Walla's most respected cleaning company. If you wish to see the list of business and homeowners that endorse APEX, or want to read how my clients feel after using my services please read my Testimonials (just scroll down). Advanced Systems My cleaning systems are the most advanced, state of the art systems in the industry. My methods are formulated to give you the most precise cleaning available anywhere. I never settle for anything but the best. The environmentally friendly cleaning agents I use are of the highest quality and are formulated to provide you with maximum soil and spot removal, without saturating the carpet or leaving a sticky residue behind.  No Worries Guarantee Not only do I want you 100% satisfied, I want you to be 100% delighted with our service. My commitment to providing each and every customer with the highest possible cleaning experience remains one of the distinguishing factors that sets my company head and shoulders above the rest. My guarantee states that if you are not completely delighted with my work, I will rush back out to you, at no charge, and take care of your concern. If I'm unable to satisfy you, I will offer you a complete refund.